Privacy Policy

Privacy Policy for Your Health Matters

At Your Health Matters, we are committed to protecting the privacy and confidentiality of our patients’ personal and medical information. This privacy policy outlines how we collect, use, and safeguard your information.

1. Information We Collect:

We may collect various types of information, including but not limited to:

  • Personal information: Name, date of birth, contact information, etc.
  • Medical information: Health history, treatment records, medication details, etc.
  • Financial information: Insurance details, billing information, payment records, etc.

2. How We Collect Information:

We may collect information through various means, including:

  • Directly from patients during appointments, consultations, or when filling out forms.
  • From third-party medical service providers, laboratories, or insurance companies.
  • Through our website or patient portal, if applicable.
  • Through communication channels such as email or phone.

3. Use of Information:

We use collected information for purposes such as:

  • Providing medical care, treatment, and related services.
  • Managing appointments, scheduling, and reminders.
  • Processing insurance claims and billing.
  • Improving our services and patient experience.
  • Communicating important updates or health-related information.

4. Information Sharing:

We do not sell or rent your personal or medical information. However, we may share information with:

  • Healthcare professionals involved in your treatment.
  • Third-party service providers who assist in our operations (e.g., billing, IT support).
  • Insurance companies for claims processing.
  • Legal or regulatory authorities as required by law.

5. Data Security:

We take measures to protect your information from unauthorized access, disclosure, or alteration. This includes using secure electronic systems, physical safeguards, and employee training.

6. Your Rights:

You have certain rights regarding your information, including the right to:

  • Access your records and correct inaccuracies.
  • Request restrictions on certain uses of your information.
  • Object to the processing of your information.
  • Request copies of your records (may be subject to applicable fees).

7. Changes to Privacy Policy:

We may update this privacy policy periodically. The latest version will be available on our website or provided upon request.